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Covid-19 / Coronavirus - communication tools

  • By Risk Communication Technical Working Group, BBC Media Action, WHO, UNICEF and others
  • 02/04/2020
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[Updated 2 April 2020 with update to materials on food distribution changes in Cox's Bazar; and new video giving guidance about when (not) to use masks.] 

The following communication tools are designed to help communication around COVID-19 (Coronavirus). Materials are available, or in development, for (1) Rohingya refugees, (2) host communities living in Cox's Bazar and (3) the general population in Bangladesh

Strategies and guidance (not for public dissemination)

  • Cox's Bazar Risk Communication and Community Engagement Strategy for COVID-19 (Risk Communication Technical Working Group)

  • Key messages developed by the Cox's Bazar Health Risk Communication Technical Working Group and endorsed by the Cox's Bazar Civil Surgeon. There are separate core messages for different audiences - these are not for direct dissemination, but have been used to produce the communication tools below:

Generic communication materials - adaptable for multiple audiences

  • IEDCR Poster - Bangla (IEDCR)
  • Infographic / posters on hand hygiene and coughing & sneezing etiquette - available in BanglaBurmese and English (BBC Media Action)
  • Global infographics concerning personal protection - available in Bangla and English (WHO)
  • Global infographics addressing specific myths and rumours - Bangla language - available as PDF and Powerpoint (WHO)

1 - Materials specifically for refugees

2 - Materials specifically for host communities in Cox's Bazar

  • Audio PSA - long version - Chittagonian language - available with music and without music (English transcript for guidance) (BBC Media Action)
  • Audio PSA - short version - Chittagonian language - available with music and without music (English transcript for guidance) (BBC Media Action)
  • Poster and Leaflet - Bangla (WHO and UNICEF with support from Health, CwC and WASH sectors)
  • Audio messages for religious leaders - Bangla (Islamic Foundation, UNICEF and WHO)
  • Radio PSA - Bangla (Bangladesh Betar, UNICEF, WHO, Radio Naf and JHU-CCP)
  • Radio PSA about IEDCR hotline numbers - Bangla (Bangladesh Betar, UNICEF, WHO, Radio Naf and JHU-CCP)
  • Radio PSAs including messages from local administration, health authorities and police (Bangladesh Betar)
  • Video PSA including messages from local administration, health authorities and police (JHU-CCP, UNICEF and WHO)

3 - Materials for the general population in Bangladesh

Additional tools are under development and tools will be regularly updated as the situation develops. Please check back to this page regularly for updates.

Globally, the CDAC Network is regularly updating a collection of communication tools and resources. These are not specific to Bangladesh, but may be useful for agencies responding to COVID-19.

BBC Media Action communication tools about health aspects of Covid-19 were produced by BBC Media Action with funding from the H2H Network, which is supported by the UK Department for International Development and hosted by the Danish Refugee Council. Service-related messages are part of the common service for community engagement and accountability, which is delivered in partnership with Action Against Hunger and UNOPS and funded by EU Humanitarian Aid and the UK Department for International Development.

Tools produced by other partners are funded by a range of donors.

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